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Palworld Troubleshooting

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Palworld Troubleshooting

This guide covers common issues with Palworld dedicated servers hosted through Legion Hosting and how to resolve them. For initial server configuration, see Palworld Dedicated Server Setup Guide.

Server Panel: All server management is done through GPanel at gpanel.legionhosting.net.

High Memory Usage

Palworld servers commonly use 8 GB or more of RAM under normal operation. This is a known engine limitation and is expected behavior.

Reduce memory consumption by:

  • Lowering BaseCampMaxNum and BaseCampWorkerMaxNum in your config file.
  • Reducing MaxPlayers (via GPanel's Startup tab) to match your actual concurrent player count.
  • Scheduling daily server restarts to clear accumulated memory.
  • Lowering PalSpawnNumRate to reduce wild Pal AI overhead.
  • Setting DropItemAliveMaxHours lower so dropped items despawn faster.

Memory Optimization Settings

Setting Recommended Effect
BaseCampMaxNum 64 or lower Fewer base camps = fewer active Pals simulated = less RAM. Default is 128.
BaseCampWorkerMaxNum 10 or lower Reduces Pals per base camp. Default is 15.
PalSpawnNumRate 0.5-1.0 Reduces wild Pal spawn density, lowering AI simulation overhead.
DropItemMaxNum 1000-2000 Limits persistent dropped item entities. Default 3000 can accumulate significantly.
DropItemAliveMaxHours 0.5-1.0 Dropped items despawn faster, reducing persistent entity count.

If memory usage is consistently at the limit of your plan, consider upgrading. Contact support at legionhosting.net/submitticket.php if you are unsure which plan suits your player count.

Server Not Appearing in Server Browser

Palworld's community server browser is unreliable and servers frequently do not appear even when fully operational. This is a known issue with the game itself.

Recommended solution: Always use direct IP connection as described in the setup guide. The server browser should not be relied upon.

Verify your server is online and reachable by:

  1. Confirming the server status shows as Running in GPanel.
  2. Attempting a direct connect with your assigned IP and port.
  3. Checking GPanel console logs for any startup errors if the direct connect also fails.

Settings Not Saving / Reverting to Defaults

If your PalWorldSettings.ini changes are not taking effect:

  • Ensure the entire OptionSettings=() block is on a single line with no line breaks. Splitting across multiple lines causes the server to ignore all settings.
  • Verify the file is saved in the correct path:
Pal/Saved/Config/LinuxServer/PalWorldSettings.ini
  • Confirm the server was fully stopped before editing and fully restarted after saving.
  • Remember that ServerName, AdminPassword, ServerPassword, MaxPlayers, and ServerDescription are overwritten from GPanel's Startup tab on every start. Change those values there, not in the INI.
  • Check that the file has not been regenerated from defaults (this happens if the config is malformed).

Players Cannot Connect

  • Verify the server is running in GPanel and shows no errors in the console log.
  • Confirm players are using the correct IP and port (not a cached or old address). See How to Find Your Server IP and Port.
  • If ServerPassword is set, ensure players are entering it correctly. Passwords must use only letters, numbers, hyphens, and underscores.
  • Check that PublicPort in PalWorldSettings.ini matches the port assigned by GPanel.
  • Ensure bUseAuth=True and players have a valid Steam session.
  • If Xbox Game Pass players cannot connect, verify ALLOW_CONNECT_PLATFORM is set to Xbox in GPanel's Startup tab.

Server Crashes on Startup

A malformed PalWorldSettings.ini is the most common cause of startup failures. If your server crashes immediately after starting:

  1. Open GPanel and check the server console log for error messages.
  2. Delete or rename PalWorldSettings.ini to let the server regenerate a clean default file.
  3. Start the server with defaults, confirm it runs, then stop it and re-apply your custom settings carefully.
Always keep a backup of your working config. Download PalWorldSettings.ini via SFTP before making changes so you can restore it if something goes wrong.

Server Takes a Long Time to Start

If your server takes several minutes to come online after clicking Start, this is most likely because AUTO_UPDATE is running and downloading a game update. This is normal behavior.

Check the console in GPanel to monitor progress. Once the update completes, the server will start as usual.

AUTO_UPDATE is enabled by default on all Legion Hosting Palworld servers. Each restart checks for and applies the latest update before starting. This keeps your server current but can add several minutes to the startup process.

Scheduled Restarts for Stability

Palworld's server process accumulates memory over time due to how it manages Pal AI state. A daily scheduled restart is strongly recommended to reclaim memory and maintain performance.

Configure scheduled restarts in GPanel under your server's Scheduled Tasks section. A restart every 12-24 hours is typical for active servers.

Related Articles

Need More Help?

If you are experiencing issues not covered here, open a ticket at legionhosting.net/submitticket.php with your server details, a description of the problem, and any error messages from the GPanel console.

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