Conan Exiles Troubleshooting
This guide covers common issues with Conan Exiles dedicated servers hosted at Legion Hosting and how to resolve them. For initial server configuration, see the Conan Exiles Server Setup Guide.
Server Crashes on Startup with Mods
Cause: Incorrect mod load order or a mod conflict. Mods that override the same assets crash when loaded in the wrong sequence.
How to fix:
- Review your
modlist.txtatConanSandbox/Mods/modlist.txtand reorder mods — framework/utility mods (e.g., Pippi) must come before content mods. - Remove mods one at a time to isolate the conflicting mod. Start the server after each removal to test.
- Check the mod author's Steam Workshop page for required load order instructions.
- Ensure mod
.pakfiles are not corrupted — re-download from the Workshop if needed. - For detailed mod installation instructions, see Conan Exiles Mod Installation Guide.
High Memory Usage or Server Lag
Cause: High player counts, large numbers of active thralls/pets, or excessive base building.
How to fix:
- Reduce
MaxPlayersinServerSettings.iniif memory is consistently at the limit. - Set thrall limits via
MaxThrallsinServerSettings.ini(e.g.,MaxThralls=50). - Enable building decay to remove abandoned structures automatically:
[ServerSettings] BuildingDecayEnabled=True BuildingDecayTimeMultiplier=1.0 - Schedule regular server restarts via GPanel to clear accumulated memory leaks.
- If lag persists, consider upgrading your server plan for additional memory.
BattlEye Kicking Players
Cause: BattlEye is detecting a client-side file as suspicious, which can happen with some mods or outdated game files.
How to fix:
- Have affected players verify their game files via Steam (right-click game > Properties > Local Files > Verify integrity of game files).
- If a specific mod is causing false positives, disable BattlEye temporarily by setting
IsBattlEyeEnabled=FalseinServerSettings.ini. - Some mods are not BattlEye-compatible and must be run with BattlEye disabled. Check the mod's Workshop page for compatibility notes.
Stop your server before editing config files. Changes made while the server is running will be overwritten when it shuts down.
Players Cannot Find the Server in the Browser
Cause: Server not yet indexed by Steam, or the query port is not accessible.
How to fix:
- Wait up to 15 minutes after startup for the server to appear in the browser.
- Use direct connect with your IP and game port (check GPanel's Network tab) while the browser listing propagates.
- Confirm the server is online and running in GPanel.
- Verify the query port is accessible — check GPanel's Network tab for your assigned query port.
Cannot Connect After Changing Ports
Cause: Port values in config files do not match the ports assigned by GPanel.
How to fix:
- Open GPanel's Network tab and note the ports assigned to your server.
- Update the
[URL] Port=value inEngine.inito match the game port shown in GPanel. - Ensure your
ServerSettings.inidoes not contain conflicting port entries. - Restart the server from GPanel after making changes.
Remember: On shared hosting, ports are randomly assigned. You cannot choose specific port numbers unless you have a private IP address. Always match your config to the ports shown in GPanel's Network tab.
Connection Timeout or "Server Not Responding"
Cause: Server is still starting, crashed, or the player is connecting to the wrong address.
How to fix:
- Check GPanel to confirm the server is running and not in a crashed or stopped state.
- Conan Exiles servers can take several minutes to fully start — wait for the console to show the server is ready before connecting.
- Verify you are connecting to the correct IP and game port from GPanel's Network tab.
- If using mods, ensure your local mod versions match the server's versions. Mismatched mods will prevent connection.
Database Corruption or Persistent Crashes
Cause: The
game.db file may be corrupted due to an unexpected shutdown or crash during a save operation.
How to fix:
- Check the server console in GPanel for error messages referencing the database.
- If the database is corrupted beyond recovery, you may need to perform a full wipe by deleting
ConanSandbox/Saved/game.db. See the Conan Exiles Server Setup Guide for wipe instructions.
A full wipe is permanent. All player data, buildings, and progression will be lost. Consider renaming
game.db to game.db.bak as a backup before deleting.
Related Articles
- Conan Exiles Server Setup Guide
- Conan Exiles Admin Commands and RCON Setup
- Conan Exiles Mod Installation Guide
Need More Help?
If you are still experiencing issues after following this guide, our support team is available to assist you. Please submit a support ticket with a description of the issue, any error messages you see, and the steps you have already tried.
